365-Day Refund Policy
Last update: Sept 2021
Thanks for purchasing our digital products (or subscribing to our services) at andreivalentin.com operated by Andrei Valentin, under AV TRAINING.
Andrei is offering a whopping 365 days refund policy!
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.
You can request a full refund within 365 calendar days of your purchase. After the 365-day period, you will no longer be eligible and won't be able to receive a refund.
Frequent situations
1. To be eligible for a refund on one of our digital products, your progress should not be over 20% for that course, ebook, or subscription.
You are not able to complete the entire course and then request a refund after a few months.
You are not eligible for a refund if you progress more than 20% from one of our digital products. We are sure that you will have enough content and information to make a decision if you want to keep the product or not.
We cannot process a refund for someone who progressed more than 20% with one of our digital products because we would basically offer our digital products for free.
Our team can easily access the progress made by a member of any digital product we are selling.
2. You might be eligible for just a 10-day refund, only if you purchased a digital product through an affiliate link from someone who's registered in our affiliate program.
That's because we pay our affiliates every month, so we can't pay a full affiliate commission to one of our affiliates if the person they redirected to us requests a refund.
In most cases, you won't have anything to do with the 2nd situation. This only applies if a friend or someone you know recommends you one of our digital products and you purchase something through their link.
At the moment, those are the only 2 most important things you need to know about our refund policy.
To request a refund, simply send an email with your name, refund request, and refund reason at [email protected]
If you have any additional questions or would like to request a refund, feel free to contact us.